Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

UK Shipping We offer standard and express shipping within the United Kingdom. Delivery times are typically 2–5 business days for standard shipping and 1–2 business days for express shipping.

International Shipping We may ship to selected international destinations. Delivery times and costs will vary depending on location.

Shipping Costs Shipping costs are calculated at checkout based on your location and chosen delivery method.

Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Damage in Transit — Important Notice Martamed Ltd is not held responsible for any damage, loss, or theft that occurs during transit. We strongly recommend that customers purchase additional shipping protection cover at checkout. By completing your purchase without additional protection, you accept full responsibility for any damage or loss that may occur during delivery.

Delays We are not responsible for delays caused by customs, postal services, or other circumstances beyond our control.