These Terms & Conditions govern your use of the Martamed Ltd website and any purchases you make with us. Please read them carefully before shopping.
Last updated: [Date — September 1st, 2026]
Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our Services.
Your Account
To use certain features of our site, including checkout, you may need to provide accurate and current information. You’re responsible for keeping your account credentials secure and for all activity under your account.
Our Products
We make every effort to accurately represent our beauty, hair care, and accessory products, including colours and packaging. However, slight variations may appear depending on your screen. We reserve the right to update product descriptions, discontinue items, or limit quantities at our discretion.
Pricing & Currency
All prices are listed in GBP (£) unless another currency is shown at checkout, and are subject to change without notice. We may in future offer pricing in additional currencies as we expand — where this is available, displayed prices in other currencies are for convenience and may vary slightly from the final charged amount due to exchange rates. Prices exclude delivery costs unless stated otherwise.
Orders & Payment
Placing an order is an offer to purchase, which Martamed Ltd may accept or decline at its discretion. Your order is confirmed once payment has been processed and you receive an order confirmation email. Please review your order carefully, as we may not be able to accommodate changes once it’s been placed.
Shipping & Delivery
Delivery timeframes and costs are outlined on our Shipping & Delivery page. Delivery estimates are not guaranteed, and we are not liable for delays caused by couriers or events outside our control.
Returns & Refunds
Our approach to returns, exchanges, and refunds is set out in full on our Returns & Refunds Policy page.
Intellectual Property
All content on this site — including our logo, product photography, and text — belongs to Martamed Ltd or its licensors and is protected by copyright and trademark law. You may not copy, reproduce, or reuse this content without our written permission.
Acceptable Use
You agree to use our Services lawfully and not to interfere with the site’s security, misuse customer data, or use automated tools to extract content without permission. We reserve the right to suspend or terminate access for any account found to violate these Terms.
Limitation of Liability
To the fullest extent permitted by law, Martamed Ltd is not liable for indirect or consequential losses arising from your use of the Services. Nothing in these Terms limits any right you have as a consumer that cannot be excluded under UK law.
Governing Law
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We may update these Terms from time to time. Continued use of our Services after changes are posted means you accept the updated Terms.
Contact Us
Questions about these Terms? Contact us at Martamed Ltd through mail at martamed@europe.com or admin@martamed.co.uk. Our Company registration number: 17168253.